Karyn Ross

 KARYN ROSS 
SUNDAY, SEPTEMBER 25TH at 2:00PM
ANDERSON'S BOOKSHOP NAPERVILLE
123 W JEFFERSON AVE, NAPERVILLE


A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success.

 EVENT DETAILS 
This in-store event is free and open to the public. To join the signing line, please purchase the author’s latest book, The Toyota Way to Service Excellence, from Anderson’s. To purchase your book, please stop into or call the Anderson's Naperville location at (630) 355-2665 or order online using the link below.


 

Event date: 
Sunday, September 25, 2016 - 2:00pm
Event address: 
Anderson's Bookshop Naperville
123 W Jefferson Ave
Naperville, IL 60540
The Toyota Way to Service Excellence: Lean Transformation in Service Organizations Cover Image
$37.00
ISBN: 9781259641107
Availability: Usually Ships in 1-5 Days
Published: McGraw-Hill Education - September 20th, 2016

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